Contacts for Help

Depending on your online learning experience and familiarity with technology, you may have a few questions as you get started and progress in your online class. We encourage you to use the following resources to ensure that you are successful.

Canvas Guides

Canvas creates user guides Links to an external site. that you can browse by topic or search by keyword. Guides are continually updated and can be downloaded or printed.

FAQs for Online Faculty at SLCC

SLCC's eLearning team has created this collection of answers to frequently asked questions Links to an external site., which are specific to SLCC and are easy to search. 

Canvas Support

For 24/7/365 technical issues with Canvas please contact Canvas Support at:

Students: 1-844-334-0397 (toll free) or 1-801-957-5125 Option 1
Faculty/Administrators/Staff: 1-833-250-2077 (toll free) or 1-801-957-5125 Option 2

Support Center

For students with general questions and information regarding online and hybrid offerings. 

Phone:  801-957-5025
Email:  slcconline@slcc.edu

For faculty-specific Canvas support and training information.

Phone: 801-957-5125 (option 3)

Email: elearningsupport@slcc.edu

Office:  Taylorsville Redwood Campus, Technology Building (TB), Suite 213

eLearning Faculty Resources

To talk to the Canvas administrators about integrated teaching tools such as Kaltura, Adobe Connect, and TurnItIn.

Phone: 801-957-3963 or 801-957-3990
Faculty Canvas Support Resources Links to an external site. (Cross listing, Student Add/Drop, DEV site creation)

Technical Help Desk

If you are having issues logging in to MyPage or any other technical issues please contact the IT service desk.

Phone: 801-957-5555
Email: help.desk@slcc.edu
IT Service Desk Website Links to an external site.